By Keith Tew — AIA MDRT 7× Insurance Advisor, Penang | Honest advice that protects your interests
Your medical card premium just went up. Maybe by 20%. Maybe by 40%. You're angry. You feel betrayed. Your first instinct is to cancel and look for something cheaper.
Please don't — at least, not until you've read this.
As an insurance advisor who has served clients in Penang, Butterworth, Bukit Mertajam, and Seberang Jaya for 13+ years, I've seen the devastating consequences of people cancelling their medical cards impulsively after a premium increase. This article explains exactly what's happening and what you should actually do.
Cancelling your existing medical card and reapplying for a new one is the most dangerous insurance mistake a Malaysian can make. When you reapply: all new health conditions you've developed since buying your original policy become pre-existing conditions at the new insurer. They are permanently excluded. You may even be rejected entirely. Your "cheaper" option turns into a nightmare when you need it most.
Healthcare costs in Malaysia are rising at 8–12% annually — far faster than general inflation. A private hospital room that cost RM 250/night in 2015 now costs RM 380–450/night. Specialist consultation fees have doubled. Cancer drugs like Herceptin (Trastuzumab) cost RM 8,000–12,000 per cycle.
Insurers must collect premiums equal to the claims they expect to pay. If medical costs rise 10% per year, premiums must eventually reflect that — otherwise the insurer runs out of money to pay your claim.
This is not greed. This is actuarial reality.
Every medical card policy has a premium schedule that specifies how premiums change as you age. You agreed to this schedule when you signed your policy — it's on the benefit illustration document.
Typical age bands where premiums jump significantly:
If your premium just increased significantly and you recently crossed one of these age thresholds — this is why. It was disclosed upfront.
If overall claims across all policyholders in your plan group have increased — due to higher hospitalisation rates, more severe diagnoses, or pandemic aftermath — the insurer adjusts premiums across the board. Bank Negara Malaysia regulates and must approve these adjustments.
Let me put the "high premium" in perspective:
| Scenario | With Insurance | Without Insurance |
|---|---|---|
| Annual premium (age 45) | RM 5,400/year | RM 0 |
| Cancer treatment (surgery + chemo + radio) | Covered — RM 0 | Pay RM 120,000+ |
| Heart bypass surgery + ICU | Covered — RM 0 | Pay RM 80,000+ |
| Annual kidney dialysis (3×/week) | Covered — RM 0 | Pay RM 39,000/year |
A premium of RM 450/month (RM 5,400/year) is expensive until the day you need it. Then it's priceless.
If the premium increase creates a genuine financial hardship, there are options — but they all involve trade-offs that must be made carefully. I help clients in Penang and Butterworth evaluate these trade-offs in a structured way that minimises their coverage risk.
Options that preserve some protection:
"I never recommend cancellation without exploring every alternative first. In 13+ years advising in Penang, I've never had a client regret keeping their coverage. I've had many who regret cancelling it." — Keith Tew
Before you cancel or switch — talk to me. Free review, no pressure. I'll help you find the best option that maintains your protection. Serving Penang, Butterworth, Bukit Mertajam and Seberang Jaya.
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